As an official company that places crew members on international vessels, PT RNT Utama Indonesia is obligated to ensure that all operations comply with government regulations. Each year, the company undergoes an annual audit from the Ministry of Sea Transportation (Kemenhub Laut) to monitor and evaluate its service standards, legality, and crew placement procedures.
This annual audit is not only an administrative obligation but also a crucial opportunity to measure the quality and compliance of companies in protecting Indonesian crew members. With the increasing demand for maritime labor and the risk of illegal practices in the sector, audits by the Ministry of Transportation are a key tool for maintaining the professionalism and integrity of the crew agency industry.
This year, PT RNT Utama Indonesia again received a visit from an official auditor from the Ministry of Sea Transportation. The audit was comprehensive and thorough, conducted directly at PT RNT Utama Indonesia’s operational office. The process included document review, system validation, interviews, and field verification, if necessary.
Objectives of the Annual Audit of the Ministry of Transportation and Maritime Affairs
There are several main objectives of the audit conducted:
1. Ensure Compliance with Ship Crew Placement Regulations
The Ministry of Transportation has a number of regulations that crew placement companies must comply with, including:
- Crew agency licensing requirements
- Recruitment operational standards
- Worker protection provisions
- Compliance with employment contract
- Filing of departure documents
PT RNT Utama Indonesia must ensure that all processes run according to regulations.
2. Ensuring Legality and Transparency of Placement
The audit ensures that PT RNT Utama Indonesia does not engage in illegal practices such as:
- Placement without contract
- Illegal levies
- Shipping ABK without official documents
Ini menjadi bagian penting agar ABK terlindungi secara hukum.
3. Performance Evaluation and Service Quality
The audit assessed the quality of PT RNT Utama Indonesia’s services to ABK, such as:
- Selection system
- Training and education
- Filing
- Pre and post departure assistance
- Monitoring during the contract period
Service quality is an important indicator of a company’s success.
4. Improving the Standards of Supervision of ABK
The Ministry of Transportation is evaluating how companies monitor crew members who have worked on foreign vessels, including:
- Regular communication
- Reporting system
- Emergency case handling
- Resolution of contract and salary issues
Audits ensure that the company is truly present to support workers.
Audit Process Flow at PT RNT Utama Indonesia
The annual audit is carried out in several stages:
1. Audit Opening and Process Explanation
The auditor from the Ministry of Transportation provided an explanation regarding the audit scope, assessment standards, and documents that the company must prepare.
2. Company Legality Check
The audit team examines official documents such as:
- SIUPPAK Permit (Business License for Recruitment and Placement of Ship Crew)
- Agency Registration Certificate
- Company profile
- Organizational structure
- Annual operational report
All documents are checked for compliance with the latest regulations.
3. Audit of ABK Placement Documents
This is the core part of the audit. The auditor checks:
- Work contract (crew contract)
- Maritime work agreement
- Departure papers
- Medical reports
- Training certificates (BST, AFF, SCRB, MFA, etc.)
- Agreement between PT RNT Utama Indonesia and foreign shipping companies/agents
- Payment invoice and cost details
Each document must be complete, valid, and comply with international standards.
4. Operational Process Inspection
In this stage, the auditor assesses the workflow at PT RNT Utama Indonesia, starting from:
- Recruitment process
- Administrative selection
- Interviews and ability tests
- Initial training
- Departure filing
- Preparation of legal documents
- Provisioning (Pre-Departure Orientation)
Process compliance with company SOPs and government regulations is the main key.
5. Interview and Verification
The auditor conducts interviews with:
- Company director
- Operations manager
- Recruitment team
- Administrative staff
- ABK provisioning staff
Sometimes auditors also ask for supporting evidence such as photos of activities, video briefings, or training recordings.
6. Submission of Findings and Recommendations
At the end of the process, the auditor provides:
- Temporary findings
- Evaluation of deficiencies (if any)
- Improvement recommendations
- Confirm that things are in accordance with standards
All of this serves as a reference for PT RNT Utama Indonesia to improve quality in the following year.
PT RNT Utama Indonesia’s Commitment to Meeting Ministry of Transportation Standards
During the audit, PT RNT Utama Indonesia demonstrated full commitment through:
- Data transparency
- Provision of complete documents
- Operational transparency
- Involvement of the entire internal team
- Promptness in explaining important processes
This reflects PT RNT Utama Indonesia’s commitment to maintaining its reputation and credibility as a legal and professional ABK placement company.
President Director of PT RNT Utama Indonesia, Mr. Riza Ghiyats Fakhri, said:
“Annual audits are a form of our accountability to the government and the public. We want to ensure that every crew member departing through PT RNT Utama Indonesia is fully protected legally, procedurally, and professionally competent.”
He also emphasized that audits are not only evaluations, but also opportunities to learn, improve, and enhance services.
Positive Impact of Audits on Companies and Crews
Annual audits provide many benefits, including:
1. Increase Company Credibility
Companies that pass the audit will be more trusted by international partners.
2. Protecting ABK from the Risk of Illegal Placement
The audit ensures that ABK has a legal and safe path.
3. Strengthening the Administration and Operational Systems
Audits keep companies adapting to the latest standards.
4. Encouraging Companies to Be More Professional
The audit process motivates companies to improve internal quality.
5. Increasing Public Trust
Prospective ABK and their families will feel safer choosing a company that is supervised by the government.
The annual audit from the Ministry of Sea Transportation is a significant milestone for PT RNT Utama Indonesia, ensuring that all company operations are conducted in accordance with regulations, safely, and professionally. Through a transparent and thorough process, this audit demonstrates PT RNT Utama Indonesia’s commitment to maintaining the legality of its crew placement and strengthening the quality of services for Indonesian maritime workers.
PT RNT Utama Indonesia will continue to maintain high standards in every process, from recruitment, training, documentation, and mentoring of crew members on foreign vessels. Thus, the company is not only providing a workforce but also creating a generation of competent, protected, and globally respected Indonesian crew members.
PT RNT Utama Indonesia, Safe, Legal, Professional.
